Terms of Service

Last updated: April 2026

Welcome to GetHomeServices NG. By using our platform, you agree to these Terms of Service.

1. Platform Role

GetHomeServices NG is a marketplace platform that connects customers with independent service providers. We do not provide any services ourselves. All services are performed by third-party independent providers.

2. For Customers

You are entering into a direct agreement with the service provider you choose.
We only facilitate the initial introduction via WhatsApp.
Payment arrangements, service delivery, and quality are solely between you and the provider.

3. For Service Providers

You are an independent contractor. GetHomeServices NG does not employ you.
We charge a 20% commission on every referred job.
You must maintain high professional standards and respond to leads promptly.

4. Liability & Dispute Resolution

Important:

GetHomeServices NG is not liable for any loss, damage, theft, injury, or poor service caused by a provider.

If a provider steals, damages property, or fails to deliver:

We will investigate the complaint thoroughly.
The provider may be warned, suspended, or permanently removed from our platform.
We will share relevant provider details with you to assist with police reports or legal action if needed.
However, we are not responsible for recovering losses or compensating you financially.

You are encouraged to verify the provider, take photos before/after service, and use secure payment methods.

5. Commission & Payments

Our 20% commission applies to all jobs originated through our platform. Providers agree to remit this commission whether payment is made through us or directly to them.

For questions regarding these terms, please contact us via WhatsApp at 0812 514 6666.